FEB/18/12 34 Eversley Court Sherburn in Elmet Leeds LS25 6BP #11115 · FEB/18/12

Completion certificate 12.09.18

final inspection carried out room cleraly set out as a utikluty room explained why we did noit or her agent request an escape window

Agreed a utility room not habitable room and window will need to be changed if becomes habitable room

reccomended a smoke alarm fitted in the outer room as a good idea

agtreed to issue final certs

Returned owners call to office whilst on site having spoke to Laura and looked into the circumstances of the owners phone call

Once again both clients very rude on the phone both to megan Angela and myself

Clients both in 80s but this is no excuse for the attack on myself or my staff

Explained that we had contacted her architect who had agreed to resolve the matter with them and contact us when resolved

Very rude to me on phone dismissive of any comments made by myself

Agreed to visit the client late tonight to attempt to resolve the situation

Not sure if the age if the clients is a factor in the approach from them but will take this into account in meeting jab

see owners complaint letter

see owners complaint letter

Phone call from agent, he's been copied into a letter that was sent to us regarding the inner room, owner not happy as was never aware egress window required to inner room, plans show inner room as utility and this was always the case with the agent, however during my site visit owner mentioned about it being a bedroom, only got top opener window. Agent fine as fully aware of the regs and would have informed client if knew change of use to room. Agent will get window changed to egress suitable and ensure smoke detection in living area is installed hard wired and interlinked to house. LK

Elec cert received and added to file - 10/04/18

Drainage acceptance received - 20/02/18

Chq received - £420

Laura photos added

Client called - Sending a cheque today - 01977684715

Acceptance 08.02.18

The project was marked as 'Won'

The project was created